Privacy Policy

At Shaws London, we are committed to protecting the privacy of all of our customers. Any information you provide to us will be dealt with following this privacy statement.

This statement determines how will store and use any information relating to you. This privacy statement applies to the entire web site. Any changes to these policies will be posted on our terms and conditions.

This section sets out and explains our privacy and cookies policy of and explains how we use your personal information (meaning any information about you which is personally identifiable such as your name, address, telephone number or email address. This Privacy Policy together with our Terms & Conditions of use details the basis on which any personal data we collect from you, or that which you provide to us, will be processed by us. respects your privacy and only collects the information necessary to facilitate the delivery of our product to our customers and to assure you of the best possible online shopping experience. All information is secure and kept confidential. We may from time to time send emails to our customers informing them of updates and changes to our services.

To ensure the best possible shopping experience; we collect information about how our customers use the Shaws London website. All data is stored and treated with strict compliance to all current data protection legislation and is not passed on or made available to any party other than the Shaws London


Details of transactions you carry out via our website and to assist with processing and fulfilment of your orders.

The information that you provide to us by completing the forms on our website or otherwise provide to us is via email. This includes information provided at the time of registering to use our website – (including your email address, name, address and/or contact telephone number) or requesting further information. We may also ask you for information when you report a problem with our site or products.


We use your information in the following ways:

1.   To make sure that all content from our site is presented most effectively for you and to improve your shopping experience.

2.   To provide you with offers, information, products or services that you request from us or which we think may be of interest to you and where you have consented to be contacted for such purposes.

3. To facilitate and process your order and any of such contracts entered into between you and us;

4. To notify you about any amendments or changes to our service or products.

If you believe that any information we are holding on you is incorrect or incomplete, please e-mail us as soon as possible at We will correct any information which was found to be incorrect promptly.

SECURITY uses (SSL) secure server software to encrypt all information you input before it is sent to us. Furthermore, as required by the UK/Jersey Data Protection laws, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we can disclose sensitive information to you.

PAYMENT processes all payments through Global Payments secure gateway. Whatever your online mode of payment, you can rest assured that trusted payment gateway partner use secure encryption technology to keep your transaction details confidential at all times.

There are NO hidden charges when you purchase The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

Delivery charges may be extra depending on the policy. Please check individual products for the same. Delivery charges will depend upon the service selected and location.


We record the IP addresses of persons submitting orders to aid fraud prevention and will disclose any information necessary to fully co-operate with law enforcement authorities in investigating suspected lawbreakers.


We collect Contact and Delivery information (e.g. name, billing address, delivery address and email address). The Customer’s Contact and Delivery information are used to get in touch with the customer when necessary and to supply products as ordered.


A cookie is a piece of data stored on the user’s hard drive containing information about the user. uses cookies to enable our systems to recognise your browser and to provide a personalised shopping experience. reserves the right to amend this policy from time to time.


Should you wish to close your account, please contact our Customer Services Team who will be happy to organise this. Once you cancel your account you will no longer be able to shop online or receive e-mails from us. You can re-register at a later date using the same email address; however, any historic order information will not be available to view.

Please note you will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting our Customer Services Team in the first instance at

WEBSITE LINKS may contain links to other websites that we think may be of interest to you. Once you have used these links to visit an external site, we do not have any control over that external site. External sites are not regulated by this privacy statement and as such we have no control over them or how they control your privacy during a visit to their site.


Products return address for UK customers

Unit 4 Airport Cargo Centre,

L’avenue De Commune,

St Peter, Jersey, JE3 7BY


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